Tonight I was coach to Chinrinee, and we talked about the Four Player Model. Typically, Chinrinee is a Mover. In her job, she is a Teacher/Trainer, so she has become comfortable in moving things along. This past week she challenged herself to take on the role of Bystander. In order to show an employee that she was truly listening, she went with that person to a coffee shop, away from work. (I love the strategy, and I plan on using it myself.) She allowed the employee to talk about personal issues that wouldn't normally be discussed at the office. After
2 1/2 hours, a more personal relationship was established, and the employee is able to come to work and feel better about the job.
We also discussed the importance of silence. It was a great gift given by Chinrinee to sit quietly and listen. So often we feel obliged to fill in the quiet, when we are learning how healing and powerful silence is.
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